Yes, most Glorimi smartwatches use straps with a width of 22mm, which can easily be installed or removed by pressing the lever on the back of the strap. However, some models feature straps with a width of 20mm, which can also be replaced in a similar manner. Note: For GPS models, it is recommended not to use metal or magnetic straps to avoid interference with the GPS sensors.

To update your smartwatch, please consider the following:

1. Fully charge your device before updating.

2. Maintain a stable connection between the device and your phone during the update.

3. Do not interrupt the process until the software displays a stop message or update failure.

Note: To download and install the update, use the official smartwatch app. In the main menu, next to the watch icon and connection status, you will see "new" written. Tap on it to download and install the update.

Warranty may be voided under the following circumstances:

Damage caused by impact, falls, transportation, contact with water or chemicals, fire, excessive heat, extreme dust, power surges, lightning, or natural disasters.

Incorrect use of the device or actions outside the device's compatibility and standards, or failure to follow the instructions in the device's user manual.

Devices that have been tampered with or repaired by individuals other than authorized Glorimi representatives.

Damage caused by the use of non-approved accessories by Glorimi.

Warranty may be voided under the following circumstances:

To submit a warranty service request, simply enter your personal information, describe the issue in detail, and upload any relevant images or videos of the problem if needed. Alternatively, you can contact our support team via email for assistance with warranty services.